FAQs

Douglas County Garage Door

Have a garage door-related question? We have the answer. Check out these FAQs and give Douglas County Garage Door a call today for more information!

  • My door only raises or lowers a few inches, then returns to the original position. What could it be?

    There are many factors that can cause this issue with garage doors. It could be a broken spring, a broken cable, misaligned photo eyes, or a faulty opener. It's always best to give us a call. This way, we can help you diagnose the issue or send out a technician to see if you need garage door repairs.

  • I need new door springs. Can I replace them myself?

    Yes, you can, but we strongly recommend having this done by a qualified garage door service. There is a lot of tension on door springs, and it can be very dangerous. We recommend having one of our trained technicians replace your springs. To schedule your garage door repairs, give us a call.

  • How do I open my garage door if the power goes out?

    There is an emergency release cord located on your garage door opener. Pull the release. That should allow you to open and close the door manually. Our garage door service offers garage door openers with a battery backup so that your door will still work, even when the power is off. Contact us for pricing or to learn more about our garage door installations.

  • How long do door springs last?

    According to Medium, garage doors typically last 15 to 30 years. The lifespan of door springs can vary depending on the application and whether a door has been properly lubricated and maintained. In our professional experience, the average is seven years. Looking for garage door installations? Douglas County Garage Door can help you. 

  • Do you have garage door openers that I can use with my smartphone?

    Yes! We offer Liftmaster garage door openers, and they are all compatible with MyQ. You can download the app on your smartphone and use it to open and close garage doors from anywhere. You just need to have a WiFi signal in your home or business that can reach the garage door opener. MyQ is free to download and use. Ready to update your garage with our expert garage door installations? Give us a call.

  • My garage door remote stopped working. What should I do?

    First, put new batteries in the remote. If that doesn't work, the remote may need to be reprogrammed to the opener. If that doesn't work, your remote or opener may be having other issues. A professional garage door service like Douglas County Garage Door can help you in this situation. When you need garage door repairs, reach out to us!

  • How should I maintain my garage door?

    Most homeowners can do basic maintenance on garage doors themselves. The hinges, springs, and rollers can get a small amount of lube once a year, per our professional recommendation, or when they start to get noisy. If you notice a frayed cable, broken spring, loose hinge, or if the door just isn't operating properly, give us a call. We can have a trained professional come out to see what the problem is and get you scheduled for your garage door repairs.

  • How do I get my garage door or opener fixed?

    Give our garage door service a call to discuss your issue. Typically, we can get a technician to your home or business within 24 to 48 hours to diagnose the issue and offer garage door repairs.

  • Can I use my garage door opener if I don't have electricity? 

    Yes! We have garage door openers that come with a battery backup. This ensures that your door will still work, even if you don't have power. To learn more about our garage door openers and garage door repairs, give us a call.

  • What garage door services does Douglas County Garage Door offer in Marshfield, MO?

    We provide garage‑door installation, repairs, spring replacement, custom‑fitted doors, loading‑dock doors, and automatic gate installation for residential & commercial properties.

  • How quickly can I get emergency garage door repair in Southwest Missouri?

    Our 24‑hour emergency team can respond the same day, often within a few hours, to fix broken doors, springs, or openers.

  • Do you offer free quotes for a new garage door?

    Yes—request a free, no‑obligation quote online or by phone; we’ll assess your needs and provide pricing before any work begins.

  • Are Douglas County Garage Door’s technicians licensed and insured?

    All technicians are fully licensed, insured, and fire‑door certified for your safety and peace of mind.

  • What warranty does Douglas County Garage Door provide on installations?

    We include manufacturer warranties on all doors and a workmanship guarantee that covers any installation issues for one year.

  • Can you install a custom‑fitted garage door for a unique home design?

    Absolutely—our custom‑fitted solutions are measured, fabricated, and installed to match any architectural style or size. 

  • Do you service commercial loading‑dock doors?

    Yes, we supply, install, and maintain heavy‑duty loading‑dock doors for warehouses, factories, and other commercial facilities.

  • What maintenance should I perform on my garage door to avoid costly repairs?

    Lubricate rollers & springs annually, tighten hardware, test the balance, and schedule.