FAQs
Douglas County Garage Door
Have a garage door-related question? We have the answer. Check out these FAQs and give Douglas County Garage Door a call today for more information!
My door only raises or lowers a few inches, then returns to the original position. What could it be?
There are many factors that can cause this issue with garage doors. It could be a broken spring, a broken cable, misaligned photo eyes, or a faulty opener. It's always best to give us a call. This way, we can help you diagnose the issue or send out a technician to see if you need garage door repairs.
I need new door springs. Can I replace them myself?
Yes, you can, but we strongly recommend having this done by a qualified garage door service. There is a lot of tension on door springs, and it can be very dangerous. We recommend having one of our trained technicians replace your springs. To schedule your garage door repairs, give us a call.
How do I open my garage door if the power goes out?
There is an emergency release cord located on your garage door opener. Pull the release. That should allow you to open and close the door manually. Our garage door service offers garage door openers with a battery backup so that your door will still work, even when the power is off. Contact us for pricing or to learn more about our garage door installations.
How long do door springs last?
According to Medium, garage doors typically last 15 to 30 years. The lifespan of door springs can vary depending on the application and whether a door has been properly lubricated and maintained. In our professional experience, the average is seven years. Looking for garage door installations? Douglas County Garage Door can help you.
Do you have garage door openers that I can use with my smartphone?
Yes! We offer Liftmaster garage door openers, and they are all compatible with MyQ. You can download the app on your smartphone and use it to open and close garage doors from anywhere. You just need to have a WiFi signal in your home or business that can reach the garage door opener. MyQ is free to download and use. Ready to update your garage with our expert garage door installations? Give us a call.
My garage door remote stopped working. What should I do?
First, put new batteries in the remote. If that doesn't work, the remote may need to be reprogrammed to the opener. If that doesn't work, your remote or opener may be having other issues. A professional garage door service like Douglas County Garage Door can help you in this situation. When you need garage door repairs, reach out to us!
How should I maintain my garage door?
Most homeowners can do basic maintenance on garage doors themselves. The hinges, springs, and rollers can get a small amount of lube once a year, per our professional recommendation, or when they start to get noisy. If you notice a frayed cable, broken spring, loose hinge, or if the door just isn't operating properly, give us a call. We can have a trained professional come out to see what the problem is and get you scheduled for your garage door repairs.
How do I get my garage door or opener fixed?
Give our garage door service a call to discuss your issue. Typically, we can get a technician to your home or business within 24 to 48 hours to diagnose the issue and offer garage door repairs.
Can I use my garage door opener if I don't have electricity?Â
Yes! We have garage door openers that come with a battery backup. This ensures that your door will still work, even if you don't have power. To learn more about our garage door openers and garage door repairs, give us a call.
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